Privacy Policy

Last Updated: 2 January 2026

1. Introduction

Japan Car Autologistics ("we," "our," "us," or "the Company") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you:

• Use our services to purchase and export vehicles from Japan
• Otherwise interact with us

By using our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect information necessary to facilitate the export of vehicles, provide quotations, and comply with legal and customs requirements.

A. Information You Provide Directly:

• Contact & Identity Data: Full name, address, email address, telephone number, passport or national ID copy (for certain customs processes), company registration details.
• Transaction & Financial Data: Bank account details for payments, records of purchases, Vehicle Identification Numbers (VIN), purchase agreements, and shipping instructions.
• Communication Data: Correspondence via email, phone, chat, or contact forms.

B. Information Collected Automatically:

• Technical Data: When you visit our website, we may collect IP address, browser type, device information, pages viewed, and browsing patterns through cookies and similar tracking technologies.
• Vehicle & Shipment Data: Tracking numbers, bill of lading details, port and customs entry/exit data, and other logistical information generated during the export process.

C. Information from Third Parties:

We may receive information about you from:

1. Japanese vehicle auction houses, dealers, or inspectors
2. Freight forwarders, shipping lines, and port agents
3. Government agencies (e.g., for customs clearance)

3. How We Use Your Information

We use your personal information for the following lawful purposes:

4. How We Share Your Information

We may share your personal information with:

• Service Providers: Shipping companies, freight forwarders, customs brokers, payment processors, and IT service providers who assist us in delivering our services.
• Business Partners: Japanese auction houses, vehicle dealers, and inspection companies to facilitate your purchase.
• Legal & Regulatory Authorities: When required by law, or to protect our rights and the safety of others, we may disclose information to government agencies, law enforcement, or in legal proceedings.
• Professional Advisors: Lawyers, accountants, and other professional consultants as necessary.

We ensure all third parties respect the security of your personal data and treat it in accordance with the law and our instructions.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication procedures
• Regular security assessments and updates
• Staff training on data protection principles

6. Data Retention

We retain your personal information only for as long as necessary to:

1. Fulfill the purposes for which it was collected
2. Comply with legal obligations (typically 5-7 years for financial and customs records)
3. Resolve disputes and enforce our agreements

7. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data in certain circumstances
• Restriction: Request restriction of processing in certain situations
• Objection: Object to processing based on legitimate interests
• Portability: Request transfer of your data to another organization
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us using the details in Section 9.

8. International Data Transfers

As an international vehicle export company, your personal data will be transferred to and processed in Japan and may be transferred to your country of residence and other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

9. Contact Us

10. Policy Updates

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date. We encourage you to review this policy regularly.